Tuesday, November 14, 2017

This Bride Just Lost a Trove of Photos in an App-Based Wedding Photography Scam

A website and app that commissions your wedding guests to be your event photographers is apparently a total scam according to Priscialla Kramer, a bride who had her guests use the app to “crowdsource” her wedding photos.

Wedding photography can be an expensive proposition, especially for young, often cash-strapped couples, and it seems that the app called WedReel wanted to capitalize on this market niche.

According to Kramer, WedReel not only scammed her out of hundreds of dollars but also she has nothing to show for it.

Kramer told Valley News “It's pretty frustrating that somebody would create something and just not answer, not give an explanation as to why they did it, or maybe even saying it's not a scam, I'm working on it.”

How it all works, in theory, is that the couple getting married commissions WedReel which then allows guests to download an app. None of the photos are saved locally and are, instead, loaded into a cloud which, after processing the photos, delivers the newly wedded couple a wedding highlight reel.

Image via Ibrahim Asad

None of this happened, of course.

As to whether or not her wedding photos actually exist, Priscialla Kramer has vowed to continue fighting. Complaints about the company with Arizona’s Better Business Bureau reveal similar tales of woe, leading many to speculate that the company is a sham through and through.

While the company is registered in the city of Phoenix, it is listed at a virtual office space. The social media accounts for WedReel have not seen updates in months and complaints sent directly to the company receive no response.

According to DIYPhotography, which conducted a Google search to find the owners, WedReel is owned by an entrepreneuring young couple that wants to save others money on their wedding photography and videography but nothing else on them can be found as of printing.

While the snafu could be due to a legitimate technology error, silence is never the best option. Here’s to hoping Priscialla finds her wedding photos.

Also, caveat emptor.

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Time Trap Photography is dedicated to freezing those special moments in life that can be revisited and admired for generations to come. - Shannon Bourque

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